About

Pine is a tech-forward independent adjusting company.

Our Story

Pine began with one challenge: make claims move at tech speed. We’re engineering AI‑guided, cloud‑native workflows that fuse two decades of carrier‑side insight with seasoned adjusters’ judgment and real‑time data to deliver consistent, confident claim outcomes.

Why Pine?

The evergreen’s year-round strength mirrors the reliability we strive to deliver on every claim. Our name also honors the pine forests of Southeastern North Carolina, where our founder, Shannon Ludlow, grew up—connecting his roots to today’s data-driven, AI-powered workflows for faster, clearer results.

Mission & Vision

Simply have a question for our team, we'd love to hear from you. Contact us today.

Mission

Smarter claimsadjusting, powered by people and tech.

Vision

To advance whatpeople and technology achieve in property insurance.

Core Values

Our core value word is F.U.T.U.R.E. and they encompassbelow:

F

Family‑First

U

Uncompromised Transparency

T

Tech‑Driven Insight + Data + AI

U

Unrelenting Proactivity

R

Reimagine Possibilities

E

Empowered People

Leadership

Shannon J. Ludlow

Shannon brings nearly 20 years of experience in the property and casualty insurance industry as the Founder of Pine Claims Solutions, Inc. (“Pine”).  With nearly 20 years of carrier expertise, Shannon has led large-scale claims networks and fueled growth at Heritage Insurance and People’s Trust by optimizing vendor strategies and claims operations. 

He holds an Executive MBA from the University of Florida and carries advanced industry designations, including the CPCU and AIC-M. At Pine, Shannon leads with a deep understanding of carrier needs and a passion for innovation—leveraging AI-driven solutions, data insights, and a commitment to transparency to help redefine the independent adjusting experience.

Shannon J. Ludlow, CPCU, MBA, AIC-M
Chief Executive Officer & President

We're passionate about  empowering.

Our mission is clear  to Mission Statement - articulate your company's purpose and goals. We're committed to delivering cutting-edge technology solutions that empower businesses to
We're committed to delivering cutting-edge technology solutions that empower businesses to
Our robust infrastructure and scalable architecture are designed to grow with your business.
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Imagine a future where AI takes care repetitive tasks, analyzes project.
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Meet with team

Simply have a question for our team, we'd love to hear from you. Contact us today.
Wade Warren
President of Sales
Darrell Steward
President of Sales
Cameron Williamson
President of Sales
Marvin McKinney
President of Sales
Brooklyn Simmons
President of Sales
Ronald Richards
President of Sales
Wade Warren
President of Sales
Darrell Steward
President of Sales
Cameron Williamson
President of Sales
Marvin McKinney
President of Sales
Brooklyn Simmons
President of Sales
Ronald Richards
President of Sales

Why Choose Us?

Exbit is a powerful platform designed to revolutionize the way you manage and operate your business.

Innovative Solution

Our team is constantly pushing the most boundaries of what's possible, leveraging the latest and technologies.
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Customer-Centric Approach

We prioritize our customers' needs above all else, striving to deliver personalized.
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Reliability and Security

With a robust infrastructure and strin-gent security measures in place
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Key

Seamless Scalability

Built to grow with your business to adapt, effortlessly adapts to increase user.
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Ready to Transform Your Claims Process?

Experience faster resolutions, happier clients, and seamless scalability with our AI-powered adjusting solutions. Whether it’s daily claims, complex losses, or catastrophe response—we match the right expertise to every case.