PRIVACY POLICY  

PINE CLAIMS SOLUTIONS, INC. (“PINE,”“WE,”“US” OR “OUR”)  3905 Tampa Road, Unit 190, Oldsmar, FL 34677  This Privacy Policy explains how we collect, use, disclose and protect personal information (“Personal Information”) when you:  • visit https://www.hirepine.com or any site that links to this Policy;  • use our services, portals or mobile applications (collectively, “Services”); or  • otherwise interact with us (email, phone or in person).  By using the Services, you consent to the practices described below.

1.  Information Collect

   • **Information you provide** – name, contact details, employment or licensing data, claim files, photos, payment info, survey responses, etc.  

   • **Automatically collected data** – IP address, browser type, device IDs, pages visited, cookies, geolocation (if enabled), usage logs.  

   • **From other sources** – carriers, adjusters, data‑verification vendors, public databases.

2.  How We Use Information

   • Provide, operate and improve the Services;  

   • Create and manage user or adjuster accounts;  

   • Process claims, payments and credentialing;  

   • Conduct analytics, security monitoring and fraud prevention;  

   • Send transactional or marketing communications (you may opt out of marketing);  

   • Comply with legal obligations and enforce our Terms of Use;  

   • Other purposes disclosed at collection or with your consent.

3.  Cookies & Tracking Technologies  

   We use first‑ and third‑party cookies, web beacons and similar tools for site functionality, analytics and advertising. You can manage cookie preferences in your browser; disabling cookies may limit functionality.

4.  How we share information  

   • **Service providers** (cloud hosting, payment processors, analytics, IT support) under contracts requiring data protection;  

   • **Insurance carriers and partners** involved in a claim or service you request;  

   • **Legal and regulatory authorities** when required by law or to protect rights, safety or property;  

   • **Business transfers** – as part of a merger, acquisition or asset sale;  

   • **Aggregated/de‑identified data** that does not identify you;  

   • With your consent or as otherwise disclosed at the time of collection.  

   *We do not sell Personal Information for monetary consideration.*

5.  Data security 

   We maintain administrative, technical and physical safeguards designed to protect Personal Information. No Internet transmission is ever fully secure; use the Services at your own risk.

6.  Retention 

   We keep Personal Information only as long as necessary for the purposes described or as required by law, then securely delete or anonymize it.

7.  Your choices & Rights  

   • Access, correct or delete certain Personal Information by contacting us at privacy@hirepine.com.  

   • Opt out of marketing emails via the unsubscribe link.  

   • Residents of California, the EEA, UK or other jurisdictions with specific privacy laws have additional rights (e.g., to know, delete, restrict, port or object). See the regional addendum below for details and how to exercise those rights.

8.  International transfers  

   We may transfer Personal Information to the United States and other countries with different data‑protection laws. Where required, we rely on approved transfer mechanisms (e.g., Standard Contractual Clauses or the EU‑US Data Privacy Framework).

9.  Children 

The Services are not directed to children under 13. We do not knowingly collect Personal Information from children.

10. Third-party links  

Our Site may link to external sites we do not control. We are not responsible for their privacy practices.

11. Changes to the policy  

We may update this Policy periodically. Material changes will be posted on the Site with a new “Last Updated” date.

Contact

Questions?  Email us at hello@hirepine.com or write to the address above.

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